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Product Support Representative - Help Desk Support - Entry Level

Company Name:
McKesson
McKesson Technology Solutions provides software, services, automation and consulting to hospitals, physician offices, imaging centers, home health care agencies and payers. We also provide interactive connectivity services that streamline clinical, financial and administrative communication between patients, providers, payers, pharmacies and financial institutions. Our solutions are designed to improve patient safety, reduce the cost and variability of care, improve health care efficiency and better manage revenue streams and resources.
Position Description
Responsible for responding to product application support questions from customers regarding the company''s software.
Analyzes problems with software applications to identify problem area(s) and recommend corrective action.
Recommends solutions to customer application questions.
May utilize specialized domain expertise related to the specific application of the software to resolve customer problems.
Minimum Requirements
Entry level experience
Additional Knowledge & Skills
Basic knowledge of software support for customer applications.
Help desk support; system triage
Education
BS degree or equivalent experience.
Physical Requirements
General Office Demands
Benefits & Company Statement
We believe you should be rewarded for the important work you do. For that reason, you''ll receive a competitive compensation and benefits package when you join our team.
It starts with you. That''s a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we''re helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson Provider Technologies, you''ll join a team of passionate people working together to improve lives and advance healthcare.
At McKesson, we believe we can empower healthcare. And it all starts with you.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.
Agency Statement
No agencies please.

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