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Operational Risk Manager I - Retail Bank Operations

Company Name:
TD Bank
Job Description
Manage a group of specialists/analysts or operates as an individual contributor for a sophisticated and complex business that exists in multiple geographic locations and/or multiple jurisdictions
Participate on project working groups and/or internal and external committees as an
expert
within a major risk category
Work with specific regulators and support units to deal with business issues for own area of specialization
Compile reports on overall business trends, risks, losses, and issues on aggregated basis and recommends
management
action to minimize risk exposures
Develop and maintains comprehensive knowledge of Company and business unit objectives and strategic project goals in order to deliver the most effective solutions to Customers, aligned with TD Bank's Operational Risk appetite.
. Develop and maintains strong relationships with each LOB and business partners to maintain a strong understanding of business challenges and risk.
Lead the development and/or implementation of specific standards, policies, and/or processes that identify, report on and mitigate major operational risk exposures within the business, including responses to regulatory requirements
Lead or contribute to effective management of financial results and budgeting activities
Analyze potential risks and ensure escalation of key risks to appropriate areas and/or business leaders
Job Requirements
Establish and provide on-going analysis and reporting on operational risk and/or other major risk categories as applicable to the business or functionalarea, and review findings and action plans with business leaders to mitigate and manage key issues
Coordinate and/or guide activities relating to core operational risk disciplines/programs including, but not limited to, Risk &
control
Self Assessments (RCSA), Business Continuity Management (BCM), Outsourcing & Vendor Management. Regulatory Compliance, Affiliate Transaction Governance (e.g. CDIC, AML, Privacy, IDA, CBA, SOX, Basel, etc.)
Support established enterprise-wide risk escalation, review and approval processes, data management, policies and risk assessment processes
Direct the development and monitoring of key risk indicators and facilitate communication and resolution of cross business risk issues among other business segments where applicable. Where appropriate oversee the development of key risk indicators for areas of specialized expertise.
May also be accountable for managing ancillary risk areas (e.g. Reconciliation Control, BCM, incident management, outsourcing/vendor management, fraud aggregation and assessment, Basel requirements, capital analysis, change management, privacy, AML, LCM, and other regulatory issues) in addition to core risk management functions
Provide insight and guidance to business unit senior and executive management on the identification of major risk drivers and key risk indicators
Contribute as a subject matter expert in areas specific to a particular risk (Incident Management, Insurance, Reconciliation Control)
Protect TD Bank's interests by keeping abreast of business trends, risk management issues, and by maintaining a good knowledge of existing and emerging risk issues across the business
Support risk management through the execution of projects in support of the requirements of risk management as a business, including Financial Planning and Analysis, responses to specialized regulatory requirements, Board Risk Committee presentations, management of the Portfolio Investment Committee and other requirements as defined
Develop and maintain a good understanding of the regulatory landscape and relevant requirements for the business, ensuring key risk issues are identified, requirements interpreted and articulated to appropriate business units/functional areas
Represent the business or functional area on various risk management committees or working groups by presenting business or functional level issues and concerns
Build awareness of key risk issues, drivers and mitigates by educating business leaders/management and providing training to broader groups as necessary
Contribute to the development of executive level tools and/or comprehensive risk capital frameworks for the management of key risks
Advance the practice of risk management in the business or corporate functional support areas through contributions to TD Bank's enterprise-wide risk strategy and corporate Operational Risk Management requirements
Develop and foster strong relationships with business unit management to improve the understanding and communication of business-specific operational risk and/or other key risk management issues
Prepare board and executive management reporting, facilitate or contribute to meetings involving a range of stakeholders and senior management of TD Bank
Qualifications
This position may be filled in the following locations: Lewiston ME, Mount Laurel NJ, Lexington SC
. Strong knowledge of one or more of the following businesses:
Consumer Loan Origgination & Underwriting
Residential Loan Origination & Underwriting
Deposit & Debit/Prepaid Account
services
Deposit & Affiliate Monetary Operations
Print, Distribution & Mail Services
Bachelor's degree or progressive work experience in addition to experience below
7-10 years related experience required
Previous management experience required
Requires in-depth knowledge of operational risk management issues for a significant, complex and/or large scale business
Ability to coach, counsel, train, and lead staff
Strong attention to detail with the ability to recognize and react to discrepancies
Ability to track and coordinate large and complex processes
Strong interpersonal skills including demonstrated conflict management and negotiation skills
Project planning and management skills
In depth knowledge of financial services processes and workflows
Strong relationship building skills and the ability to develop and maintain business contacts at all levels of management throughout the organization
Strong communications skills both written and verbal
Ability to influence the decisions and actions of others without express authority
Excellent analytical skills with the ability to synthesize summary reports from large sources of data
Travel may be required
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
If you have a disability that requires an accommodation to complete the application process, please e-mail TD Bank's HR Compliance Department at . Please include your full name, contact information and details about your request within the e-mail.
Equal Opportunity Employer
Department Overview
The Operational Risk
manager
is responsible for providing a broad range of risk analysis, reporting and support to business partners and acting as a specialist/expert in providing guidance/advice on a range of risk related matters within the operational functions RBO. This includes responsibility as program manager for multiple risk management initiatives like "Road to Strong". Additional programs may include but are not limited to Business Continuity Program, Business Resumption and Disaster Recovery Planning, Vendor Management, Records Management, Risk Management Program (Sarbanes-Oxley, Risk Assessments (RCSA), Affiliate Oversight, Dodd Frank, Regulation E, Durbin), Information Security, Records Management, Corporate Policy System and Key Risk Performance Indicators for Customer service excellence, Risk Management Metrics Reporting, Corporate Insurance, Reconciliation Control, Affiliate Transaction Governance and support for the implementation of special projects within Risk Management.
Manage a group of Operational Risk Supervisors and analysts that exists in multiple geographic locations.
. Participate on project working groups and/or internal and external committees as an expert within a major risk category
Work with specific regulators and support units to deal with business issues for own area of specialization
Compile reports on overall business trends, risks, losses, and issues on aggregated basis and recommends management action to minimize risk exposures
Develop and maintains comprehensive knowledge of Company and business unit objectives and strategic project goals in order to deliver the most effective solutions to Customers, aligned with TD Bank's Operational Risk appetite.
Lead the development and/or implementation of specific standards, policies, and/or processes that identify, report on and mitigate major operational risk exposures within the business, including responses to regulatory requirements
Lead or contribute to effective management of financial results and budgeting activities
Analyze potential risks and ensure escalation of key risks to appropriate areas and/or business leaders
Establish and provide on-going analysis and reporting on operational risk and/or other major risk categories as applicable to the business or functional area, and review findings and action plans with business leaders to mitigate and manage key issues
TD Description
TD is a great organization powered by great people who want to make a difference every day. Our over 85,000 employees world-wide are a big part of what makes TD stand out from any other organization. Every day, we deliver legendary customer and client experiences to our approximately 19 million customers. We're an award-winning organization that reinvests constantly to ensure future growth.
We're recognized as an extraordinary place to work that embraces diversity, where everyone is respected and valued. TD is the sixth largest bank in North America by branches, with many exciting and challenging career opportunities in our four key businesses:
Canadian Personal and Commercial Banking - including TD Canada Trust and TD Insurance
Wealth Management - including TD Waterhouse and an investment in TD Ameritrade
U.S. Personal and Commercial Banking - including TD Bank, America's Most Convenient Bank
Wholesale Banking - including TD Securities
Job Status: Full Time
Date Updated: 01-Mar-2014
Auto req ID: 48265BR
Job Title: Operational Risk Manager I - Retail Bank Operations
Location: Lewiston - Bates Mill #7

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