MEDICAL INTERPRETER
SummaryResponsible for a variety of oral interpretation, limited written translation and medical escort services to assist limited English Proficient (LEP) patients and their family and healthcare providers in a variety of patient care settings within the Covenant Health System, including remote video/audio interpreting.
The spoken language medical interpreter must have the ability to work with diverse populations from various economical backgrounds and age groups.
The ability to work independently as an effective member of a dedicated team in a fast-paced Health Care environment with a variety of customer service needs providing simultaneous and consecutive communication facilitation.
Other responsibilities will be to provide support to the Interpreter Services Departments under the direction of the Director/Manager; duties include but are not limited to:
staff education, data entry, reminder phone calls.
Individuals must be committed to the provision of interpretation services with a high regard for accuracy, confidentiality and quality.
Essential Duties and Responsibilities Supports and promotes the mission and values of Covenant Health Systems and the Catholic Health Ministry.
Effectively facilitate communication using both source and target language, cultural mediation, and knowledge about accessibility.
Adheres to federal and state laws regarding medical interpreting as well as system and department policies.
Ability to endure periods of heavy workload or stress.
Ability to be objective, articulate, and organized with well-developed work habits; be even-tempered and flexible.
Ability to attend education/information medical seminars and ability to assimilate material received.
Ability to maintain good communications and positive working relationships with employees, physicians, other departments and the public.
Maintain patient confidentiality while independently organizing, planning, scheduling interpreter requests and set appropriate priorities.
Abides by the national standards of practice and ethics as defined by the National Council on Interpreting in Health Care (NCIHC) and the International Medical Interpreters Association (IMIA).
Job RequirementsSomali interpreter, Certification in French and/or Swahili is a plus Strong aptitude and passion for customer service, teamwork and interpreting.
Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences as it relates to medical care.
Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI, and NCIHC).
Education and Experience Must have at least 1 year of community/medical interpreting experience.
Current Driver's License with driving record suitable to Covenant Health Systems operations and corporate risk management.
Certifications such as those endorsed by CCHI or CMI.
If certifications are not available in your language you are required to pass a language assessment.
Credentialed in medical interpreting (ie:
Bridging the Gap, MiTio, Ascentria Language Bank, Cross-Cultural training, 40 hour accredited medical courses); is strongly preferred.
Familiarity with the medical profession and its privacy laws (HIPAA) as well as other state and federals laws applied to medical interpreting.
Covenant Health System Values ORGANIZATIONAL VALUES AND RESPONSIBILITIESCOMPASSIONWe show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.
INTEGRITYWe promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.
COLLABORATIONWe work in partnership, dialogue and shared purpose to create healthy communities.
EXCELLENCEWe deliver all services with the highest level of quality, while seeking creative innovation.
It is an expectation that all staff at Covenant Health will comply with and encourage others to adhere to all applicable laws, regulations and standards including but not limited to State licensing, HIPAA, DNV and the standards of conduct that are part of our corporate Organizational Integrity program.
Recommended Skills Confidentiality Customer Service Data Entry Hardworking And Dedicated Risk Management Self Motivation Estimated Salary: $20 to $28 per hour based on qualifications.
The spoken language medical interpreter must have the ability to work with diverse populations from various economical backgrounds and age groups.
The ability to work independently as an effective member of a dedicated team in a fast-paced Health Care environment with a variety of customer service needs providing simultaneous and consecutive communication facilitation.
Other responsibilities will be to provide support to the Interpreter Services Departments under the direction of the Director/Manager; duties include but are not limited to:
staff education, data entry, reminder phone calls.
Individuals must be committed to the provision of interpretation services with a high regard for accuracy, confidentiality and quality.
Essential Duties and Responsibilities Supports and promotes the mission and values of Covenant Health Systems and the Catholic Health Ministry.
Effectively facilitate communication using both source and target language, cultural mediation, and knowledge about accessibility.
Adheres to federal and state laws regarding medical interpreting as well as system and department policies.
Ability to endure periods of heavy workload or stress.
Ability to be objective, articulate, and organized with well-developed work habits; be even-tempered and flexible.
Ability to attend education/information medical seminars and ability to assimilate material received.
Ability to maintain good communications and positive working relationships with employees, physicians, other departments and the public.
Maintain patient confidentiality while independently organizing, planning, scheduling interpreter requests and set appropriate priorities.
Abides by the national standards of practice and ethics as defined by the National Council on Interpreting in Health Care (NCIHC) and the International Medical Interpreters Association (IMIA).
Job RequirementsSomali interpreter, Certification in French and/or Swahili is a plus Strong aptitude and passion for customer service, teamwork and interpreting.
Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences as it relates to medical care.
Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI, and NCIHC).
Education and Experience Must have at least 1 year of community/medical interpreting experience.
Current Driver's License with driving record suitable to Covenant Health Systems operations and corporate risk management.
Certifications such as those endorsed by CCHI or CMI.
If certifications are not available in your language you are required to pass a language assessment.
Credentialed in medical interpreting (ie:
Bridging the Gap, MiTio, Ascentria Language Bank, Cross-Cultural training, 40 hour accredited medical courses); is strongly preferred.
Familiarity with the medical profession and its privacy laws (HIPAA) as well as other state and federals laws applied to medical interpreting.
Covenant Health System Values ORGANIZATIONAL VALUES AND RESPONSIBILITIESCOMPASSIONWe show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.
INTEGRITYWe promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.
COLLABORATIONWe work in partnership, dialogue and shared purpose to create healthy communities.
EXCELLENCEWe deliver all services with the highest level of quality, while seeking creative innovation.
It is an expectation that all staff at Covenant Health will comply with and encourage others to adhere to all applicable laws, regulations and standards including but not limited to State licensing, HIPAA, DNV and the standards of conduct that are part of our corporate Organizational Integrity program.
Recommended Skills Confidentiality Customer Service Data Entry Hardworking And Dedicated Risk Management Self Motivation Estimated Salary: $20 to $28 per hour based on qualifications.
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