Loan Ops Mgr I - Post Closing Manager at TD Bank in Lewiston, ME
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth , and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Department Overview Loan Ops Mgr I - Retail Loan Operations - Post Closing This position will be responsible for managing a team of Post Closing specialists and ensuring that files are reviewed within SLA and outstanding conditions are cleared timely, to ensure delivery timelines are met. Should have strong understanding of loan documentation requirements. Job Description The Loan Operations Manager I manages or oversees operations of several functions or processes within Loan Operations. Requirements Manages operations of several functions or processes within operations and is most often accountable for an entire segment of the operations department Modifies policies and procedures to improve performance of units supervised Often manages a unit or units geographically separated from immediate management through subordinate supervisors Participates or leads multiple projects within department or across divisions Serves as change agent to identify and implement continuous improvement within teams Provides recommendations toward strategic vision and tactical goals Continuously accesses the quality of team member performance, incoming volumes, productivity, capacity, SLAs and metrics Ensures team consistently meets or exceeds SLAs Develops relationships with management of internal and external functions/departments to enhance productivity of managed units Seeks to influence others as needed to gain support and sponsorship for departmental initiatives Manages bank conversions as they pertain to managed operational units Develops and maintains an overall operating budget, ensures adherence to budget, and takes corrective action as necessary Applies the performance management process, supporting Employees in their personal and performance development Develops and manages the team by recruiting, training and coaching Must be eligible for employment under regulatory standards applicable to the position. Qualifications Bachelors degree or progressive work experience in addition to experience below 7-10 years related experience required Operational management experience specific to the section of operations managed. In-depth knowledge of principles, practices, policies, and procedures related to the operational areas managed. Strong leadership, delegation, coaching, and mentoring skills. Excellent problem/conflict resolution skills. Excellent written and verbal communications skills. In-depth knowledge of relevant banking rules and policies. Ability to balance competing priorities and make sound decisions within, and outside of, established policy. Ability to develop new policies and procedures in response to and in anticipation of changes in the business environment. Generally manages a total of 40-150 staff, primarily nonexempt, (including supervisory and lead positions) in up to 6 functions. Exhibit forward thinking capabilities. Occasional travel required Hours Standard Business Hours
Salary Range:
$100K -- $150K
Minimum Qualification
Banking, Loans & Insurance, Operations ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Salary Range:
$100K -- $150K
Minimum Qualification
Banking, Loans & Insurance, Operations ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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